Find Answers To Your Questions

We know there might be a lot of unknowns about the services we offer. We want to make sure you have all the answers you need to make a well-informed, confident decision.

FAQ: Home Care Services

There might be a lot of unknowns about Home Care for you. We want to help answer any questions you have.

Home Care involves non-medical support services that enable individuals, often seniors, to live safely and comfortably in their own homes. Services can range from companionship and meal preparation to assistance with daily living activities.

While both services are provided in the home, Home Care focuses on non-medical assistance, such as help with bathing or cooking, whereas home health care delivers medical services like wound care or therapy.

Individuals who need assistance with daily tasks, those recovering from surgeries or illnesses, seniors who wish to age in place, and even people who need companionship can benefit from home care.

Home Care is often paid out-of-pocket, though long-term care insurance, certain Medicaid programs, and veterans’ benefits might cover some services.

Most reputable Home Care agencies will work with families to match caregivers based on specific needs, preferences, and compatibility.

Reputable agencies typically perform background checks, reference checks, and provide training for their caregivers.

Yes, services are typically customized based on individual needs, and schedules can be tailored to the client’s preferences.

This varies by agency. Some may require a minimum number of hours per visit, while others offer live-in or 24-hour care.

Most agencies have backup caregivers to ensure uninterrupted service.

Absolutely. Some individuals use Home Care services for a short recovery period, while others might need long-term assistance.

While often associated with seniors, Home Care can benefit anyone in need of non-medical assistance at home, irrespective of age.

Recommendations from healthcare providers, friends, or family, online reviews, and checking accreditation or state licensing can be helpful.

Some programs, especially certain Medicaid programs, might allow family members to be paid caregivers, though specific requirements and limitations exist.

Home Care allows individuals to stay in a familiar environment, encourages self-care where possible, and provides assistance only in areas where it’s needed, promoting a sense of independence.

Home Care services are flexible and can be adjusted as an individual’s needs change, ensuring the right level of support is always available.

Home Health care refer to a wide range of medical and non-medical services provided at a patient’s home to help them recover from an illness, surgery, or manage chronic conditions.

Typically, individuals who are homebound, under the care of a physician, and in need of intermittent skilled nursing or therapy services might qualify.

Home Health focuses on recovery and rehabilitation, while Hospice is for individuals nearing the end of life and focuses on comfort.

Medicare, Medicaid, private insurance, and out-of-pocket payments are common sources of funding for Home Health. Coverage depends on the insurance policy and the nature of the care needed.

This can include skilled nursing, physical therapy, occupational therapy, speech-language therapy, medical social services, and Home Health aide services.

The frequency of visits depends on the patient’s needs and the care plan established by their physician.

The duration varies based on the patient’s health needs and progress. It can be short-term (following surgery) or long-term for chronic conditions.

In most cases, a physician’s referral is required to start receiving Home Health services.

Care is usually overseen by a registered nurse or therapist in collaboration with the patient’s physician.

Yes, patients typically have the right to choose their Home Health care agency, but it’s essential to ensure they meet all regulatory and licensing requirements.

Reputable home health care providers follow strict protocols to ensure patient safety, including background checks of their staff and continuous training.

Agencies can be evaluated based on accreditation, state licensing, Medicare certification, patient reviews, and outcome and assessment data.

Yes, Home Health providers are required to maintain the confidentiality of patient information, adhering to HIPAA regulations.

Yes, many Home Health agencies offer training for family members to assist with certain aspects of the patient’s care.

If a patient’s needs surpass what Home Health can offer, the provider will usually coordinate with other healthcare services or facilities to ensure continued care.

FAQ: Home Health Services

What is Home Health? How is Home Health different from Hospice? Find the answers to your questions here.

FAQ: Hospice Services

What is Hospice? Is Hospice care just for cancer patients? How do you pay for Hospice? Find the answers to your questions here.

Hospice care focuses on the comfort and quality of life for patients with terminal illnesses, rather than curative treatments.

Patients diagnosed with a terminal illness with a life expectancy of six months or less, if the illness runs its expected course, may qualify.

Hospice care can be provided in various settings, including a patient’s home, a hospice facility, hospitals, nursing homes, and other long-term care facilities.

No, Hospice is for anyone with a life-limiting illness, including heart disease, Alzheimer’s disease, lung disease, and many others.

Medicare, Medicaid, and most private insurance plans offer Hospice benefits. Additionally, many hospice organizations offer financial assistance or care based on ability to pay.

Services can include medical care, pain management, emotional and spiritual support, counseling, respite care for families, and more.

Hospice professionals are skilled in managing pain and symptoms with medications, therapies, and other methods.

Yes, many Hospice programs encourage patients to maintain their relationship with their personal physicians.

If the patient’s condition stabilizes or improves, they might be discharged from Hospice. However, if they continue to decline, the eligibility can be re-evaluated and extended.

While both focus on comfort and symptom relief, Palliative care can be pursued at any stage of an illness, while Hospice is typically reserved for the final months of life.

Hospice focuses on comfort and quality of life. Curative treatments might be stopped, but some treatments that provide comfort can continue.

No, it means prioritizing comfort and quality of life over aggressive treatments. Many families find that Hospice allows them to enjoy their remaining time with loved ones more fully.

Yes, patients can leave hospice care and return to curative treatments if they wish or if their condition improves.

Typically, a referral from a physician is needed, followed by an assessment from the Hospice Team.

Families are an integral part of the Hospice experience. They are involved in making decisions, providing care, and are also offered support and counseling.

Reach Out To Us

We have professionals standing by to assist you with questions  or concerns regarding our services. 

4801 S. Lakeshore Dr. Suite 206 Tempe, Arizona 85282

301 E. Bethany Home Rd. Phoenix, AZ 85012

1400 E. Southern Ave. Tempe, AZ 85282

1880 E. River Road, Suite 210
Tucson, AZ 85718

210 W Continental Rd. Suite 176
Green Valley AZ 85622

Reach Out To Us

Home Care (Tempe):
(480) 750-1440
Home Health & Hospice (Phoenix):
(480) 444-7800
Home Health & Hospice (Tempe):
(480) 444-7800
Hospice (Tucson):
(520) 297-1460
Hospice (Green Valley):
(520) 399-0200

(Home Care)

(Home Health & Hospice)

(Home Health & Hospice)


Green Valley

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